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FAQS

How long does it take for carpets to dry after cleaning?

Heaven's Best utilizes a unique low-moisture cleaning process that allows most carpets to dry within one hour. This quick drying time minimizes disruption and lets you return to your daily routine promptly. However, factors like humidity and airflow can affect drying times. Using air conditioning or heating can help speed up the process.

Are the cleaning products safe for children and pets?

Yes, Heaven's Best uses eco-friendly, water-based cleaning solutions that are safe for both children and pets. Some specialized stain removers may contain stronger agents; it's advisable to keep children and pets off the treated areas until they are completely dry.

Do I need to vacuum before the cleaning appointment?

No, there's no need to vacuum beforehand. Heaven's Best technicians will vacuum your carpets as part of their comprehensive cleaning process, ensuring optimal results. ​